Frequently Asked Questions About Commercial Door, Dock & Glass Services
At ACE Garage Doors & Glass, we know businesses have questions about maintaining commercial doors, security gates, dock equipment, and glass installations. Below, we’ve compiled answers to the most common questions we receive from customers across Georgia.
If you don’t see your question here, contact us — our team is happy to help.
General Questions
What areas do you serve?
We proudly provide commercial repair, maintenance, and installation services throughout Metro Atlanta, including Fulton, Pike, Henry, and surrounding counties.
Learn more on our Locations We Serve
What services do you offer?
We specialize in commercial garage door repair, security gate and operator services, dock equipment maintenance, and glass installation across Georgia.
Explore our Commercial Services.
Do you offer emergency services?
Yes! ACE Garage Doors & Glass offers 24/7 emergency repair services for doors, docks, gates, and glass systems.
For immediate help, Request Emergency Service.
How do I schedule a service appointment?
Scheduling is simple — fill out our online Request Service Form or call (770) 412-2906 for same-day or emergency scheduling.
Garage Door Repair & Maintenance
How often should I schedule garage door maintenance?
We recommend annual maintenance for most businesses. High-traffic facilities may benefit from bi-annual inspections to prevent breakdowns and extend lifespan.
What are signs that my commercial garage door needs repair?
Unusual noises, uneven movement, slow operation, or gaps when closing all indicate your door may need professional attention.
Can you repair a broken garage door spring?
Yes — our technicians are trained to safely repair or replace broken torsion and extension springs on all major door types.
Gate and Operator Services
What are common signs that my security gate needs servicing?
If your gate sticks, moves unevenly, makes loud noises, or fails to respond to controls, it likely needs repair or realignment.
Do you work on automated gate operators?
Absolutely — we install, repair, and maintain automated gate operator systems and access control components for commercial properties.
How can I prevent my security gate from breaking down?
Schedule routine maintenance every 6–12 months to keep parts lubricated, electrical components calibrated, and safety sensors functional.
Learn more on our Gate & Operator Services page.
Dock Equipment Maintenance
Why is dock equipment maintenance important?
Regular maintenance ensures safety, compliance, and efficiency, helping avoid costly downtime and OSHA violations.
What dock equipment do you service?
We maintain and repair dock levelers, seals, shelters, vehicle restraints, and bumpers — plus all supporting systems.
How often should dock equipment be inspected?
We recommend quarterly safety inspections for heavy-use docks and semi-annual maintenance for standard operations.
Visit our Dock Equipment Maintenance page for details.
Glass Installation Services
What types of commercial glass do you install?
We install storefront glass, drive-thru windows, sneeze guards, and custom heavy glass panels for offices and retail spaces.
How do I know which glass solution is best for my business?
Our experts assess your space and usage to recommend energy-efficient, durable glass that meets your aesthetic and safety needs.
Can you replace broken storefront glass?
Yes — we offer same-day commercial glass replacement for storefronts and interior panels.
Learn more on our Glass Installation page.
Billing & Service Policies
Do you offer service agreements or maintenance plans?
Yes! ACE provides custom maintenance plans designed to reduce downtime and keep your facility operating efficiently.
What payment methods do you accept?
We accept major credit cards, business checks, and invoicing for approved accounts.
Do you provide free estimates?
Yes — ACE offers free service estimates for all commercial repair and installation projects.
Still Have Questions?
Contact our team for additional information about services, pricing, or scheduling.
